The WG017368 from Watchguard Technologies
Out of the box, every WatchGuard security appliance and server security product is backed by the industry-leading LiveSecurity Service, simply the most comprehensive bundled support offering in the industry. By activating your subscription, you're covered from day one with a renewable suite of services unmatched by the competition.
| General |
| Type |
Technical support (renewal) |
| Service Included |
Phone consulting |
| Full Contract Period |
1 year |
| Response Time |
4 business hours |
| Service Availability |
12 hours a day / 5 days a week |
| Details |
| Service & Support Details |
Technical support - phone consulting - 1 year - response time: 4 hours - availability: 12 hours a day ( 6:00 AM - 6:00 PM ) / Monday-Friday - 3 incidents ¦ Product info support - web knowledge base access - 1 year |
| Compatibility Information |
| Designed For |
WatchGuard Firebox X Edge e-Series X20e |
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